Inside Colin's Head

Home to the wise, unwise, flippant and thoughtful musings that pass through my head. 
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start-up journey

 

Update on the ups and downs of being part of a startup

We're about to make a major shift in how our product works. It's crazy how many times I work feverishly hard to build something and even as I'm finishing it up, I realize that I'm going to have to start all over. It feels like a Tibetan sand mandala (http://en.wikipedia.org/wiki/Sand_mandala). Just when I thought we'd reached a point of product maturity, we find ourselves staring up another mountain.

I can't tell you how frustrating this is.

But the product is telling us where to go, and it seems counter to my core software philosophy to ignore it. Shit, most good ideas come from the rethinking of an old one. And I can't ignore the fact that as great as our product is, I still haven't felt it click.

So as I curse the massive effort I have in front of me, my future self I think is smiling widely at the inevitable turn that had to happen
(and glad he doesn't have to do the leg work). One step at a time is the only way you can move forward. So here goes my thousandth step and looking to the next thousand ahead.

Filed under  //   start-up journey  

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Looking for a break...

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(image: xkcd.com/290)

I've been working insanely hard on the "work" slice of my life-pie-chart for the past four years. Before then I was certainly working hard, but these past four years belong in a league of their own. In my efforts towards building a tech business without outside investment I've been through lots of ups and downs and burned more than my share of the midnight oil.

And I'm ready for a break.

Because my companies haven't taken investments, we call all of the shots. This may have cost our journey some in terms of speed, but we've enjoyed a very manageable growth. There are always a thousand things we could be doing, but our product has grown to a mature stage which no longer requires daily watering. Luckily we're not at the mercy of endless rounds of funding. 

Apart from being on a stupidly tight budget (to which I owe many thanks and condolences to my wife), I feel like I've been pretty good about ensuring that life gets enjoyed along the way. That being said, I'd really like to reclaim some of this life-pie slice and enjoy doing nothing for a while. I'd love to eat out without worrying about spending the money. The other day I picked up my first fiction book in a really long time--it felt really good to do some reading again. I'd love to buy something for my wife and/or myself that's expensive and purely for leisure. I know that sounds superficial, but these are honest feelings and I can't deny that they exist. 

I'd love to step away from coding for a while and I'd love to not answer business emails every day. I say all of this even though I have been purposefully slowing down lately. I've allowed myself shorter work days, less intense release cycles, and less thinking about work after hours. And I've never believed that every startup must go through the rites of passage that you hear commonly, where developers are high on energy drinks and business meetings are so intense that they decide the entire fate of the company. 

And yet, I'm not quite to the point of being able to take a break. Our revenue isn't strong enough and there's too much in my to-do pile. But things are definitely moving in the right direction. 

Filed under  //   start-up journey  

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The Power of Routine

I've philosophically thought about the effects of routine on human life, but recently I've felt an experience-based insight on the subject.

First I should describe my work style and its general lack of routine. As a founder of a tech startup, I work odd hours sometimes and share ultimate responsibility for everything we do. The nice side of this is that no one tells me what to do, and the tougher side is that if I don't take action, things don't get done. I don't have an exact work schedule, though I usually work during the daytime on Monday, Wednesday, Friday, Sunday, and parts of Saturday. I do side consulting work on Tuesday and Thursday each week at a client's office and every once in a while I pick up a contract that I can work remotely on. The roller coaster of working on a startup leads to days of absolute intensity and occasional stretches of days when there is nothing at all to do. My philosophy is strike when the inspiration is hot (and get a ton of shit done) and when it's not, slow down and enjoy the non-work side of life—whatever time of day it may be.

What I've noticed in myself every once in a while is a brief desire to be a nameless cog in a system where everything is nice and regulated. This is of course exactly what I'm fighting against by running my own businesses, but every so often this feeling is undeniable if not terribly strong. I'm thinking: "Someone tell me what to do." "Give me the safety of a system that's bigger than me." "I want to wake up to an alarm and get home at the same time each day." "I want measurable success and fewer chances to make mistakes."

This is so not me. And I think these moments signify how routine fulfills something so deep in human nature that it can challenge other factors that make up your state of mind. Your job may be shit. Your boss may be horrible. You may not be appropriately respected for the work you perform. But at least you have a routine you can lean on to remind you that life keeps on chugging and everything's going to be at least moderately pleasant. It feels good to be busy, whether or not what you're doing is valuable work.

Routine isn't in itself a bad thing. Routine keeps you organized. Routine can keep you sane. My belief is that we are animals at the base level and routine is just built into our blood.

I guess I'm just saying it's important to figure out when you're letting routine keep you from acting.

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Patience Is Something You Can Grow

What are the most important personal characteristics necessary for being successful out on your own? After having a passionate drive (I'm iffy about the word ambition), patience might be number two.

Patience is the trait that builds confidence safely: with good doses of humility.

Patience allows you to be optimistic while keeping reality in full view.

Patience is the mantra of the long-term-oriented person, which is where big ideas happen.

The energy of starting something new is incredible. It gives you laser focus and a healthy, hurried efficiency at achieving your first milestone. Often times though, it also allows you to build delusions which, when unchecked, can damage your delicate sense of clarity. When doing your own thing, you're forced under this simple rule: doing work does not equate to success. You may be doing brilliant work. In a normal employee scenario you may be indispensable. On your own, however, you're subject to new laws of physics. Or more accurately, you're subject to almost no laws at all.

In my opinion, patience is the metronome that keeps you on a successful track, surviving the ebs and flows and ups and downs that are absolutely inevitable. It keeps you from taking drastic measures when you really should just wait it out. It encourages quality. It keeps you in a balanced state from which all decisions become more level-headed. This in turn leads to being able to better trust your instincts, which has an unending stream of payoffs.

In comparison to many of the other critical personal characteristics (optimism, talent, industry knowledge), patience seems to me to be one that can be grown most easily. Being patient begets stronger patience.

Filed under  //   start-up journey  

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How Things Are Going

I thought I should use the current moment in time (turn of the decade) to reflect on how things are going for me in terms of career/business.

Here's a quick information download for those who don't know me: 
I am a co-founder of dialawg.com, a website aimed at securing and facilitating the communication between attorney and client. This business has been in the works for about a year. I own a consulting company that has been running successfully for a year and a half. I recently closed another one of my software businesses that had been running since October of 2006. Finally, I am currently working as a part-time employee for a software firm in Indianapolis. All and all, I have been working VERY hard at the whole software entrepreneur thing for 3 and a half years. Before then I was similarly dedicated, but not quite as skilled. :)

What freedom means to me:
Growing your own (ethical) business is wicked hard work. More so than many freshmen entrepreneurs might think. Now, my goal isn't to become rich (though that would be nice), but rather to be truly free. And for me, freedom extends beyond the common definition of ownership by some person or government to include ownership by a business. I don't think less of anyone who is employed, this particular definition of freedom is just part of my personality. Ultimately, all I'm really seeking is peace, and freedom is simply a necessary prerequisite.

What I've become really good at:
Patience, humility, confidence, and a realistic eye for setting expectations. My biggest asset is my ability to take things in stride and stay optimistic and focused. The minor blunders and accidents that happen to, by, and around us are simply reminders that we are alive. These have not been easy lessons to learn and I'm far from perfect, but I truly feel that these are milestones on a path towards enlightenment — enlightenment that can be reached from many directions, though this one makes the most sense to me. 

What I'm still terrible at:
In addition to basketball, I'm pathetic at monetizing and growing awareness for my endeavors. I'm awful at engaging the social scene and really participating in the community. I'm terrible at predicting the future. Also, and perhaps most concretely, I have perfectionist tendencies that sometimes threaten my optimism and allow me to feel overwhelmed. I don't believe in being good at everything you do and I'm so lucky and thankful that I have a business partner who compliments me in many areas. This doesn't mean a free pass at ignoring my weaknesses, but I need to remember to continue trusting and leaning on him in areas where I am deficient. 

My concrete steps of progression:
With all of the pain and irritation of not achieving success, it is sometimes hard for me to remember how far I've come already. My wife and I are financially stable and could survive for several months if I lose my income. My technical abilities have been incredibly strengthened and I've garnered some respect among colleagues and businesses around the city. My first real step aside from starting my first business was ditching the 8 to 5 grind for running my own consulting business. Although this didn't contribute to my problem of creating time for my business, it was a major advancement in independence. This was the point where I finally stopped thinking of myself as a number on a yearly salary. The consulting went really well and eventually I parlayed it into part-time employment where I have a great deal of control of my working schedule. With the help of some tight monthly budgeting, I'm now in the position where I work for someone else two days a week and I work for myself the other five. 

Dialawg has evolved at an extremely fast pace and is quickly on its way to becoming a truly remarkable service. The list of features implemented over the past 11 months has been insane and the coming year is looking very promising. I only hope that we gain traffic and attention to get more hands on our product and start some serious momentum. 

Big lessons learned/learning so far:
  • Ignore sunk costs. The past only exists as a concept.
  • Financial stability is essential.
  • Be supportive of others and appreciate those who are supportive of you.
  • Don't settle or compromise on the things that truly matter.
  • Look for the balance in each aspect of life (work/family, junk food, confidence, inhibitions, dignity).
  • Be honest (almost) all of the time.
  • Try to really understand your opposite gender.
  • Don't sell out, but recognize that that is a highly subjective statement.
  • Recognize the illusions we create in everyday life; embrace some and destroy others.
  • Never stop learning!

Filed under  //   start-up journey  

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It's all about the product

It remains, and will always be about the product. And we’re always out there hunting for the next great one. If you’re not getting the coverage you feel your product deserves, remain focused on improving it. Focus on making it better than the ones getting all the coverage. Don’t be bitter, be better. If you stick to that, eventually someone will find it. And then the complaints will start rolling in that your product is getting too much coverage. And that we’re kingmakers.

I believe in this wholeheartedly. Although I'm working hard at garnering attention for our website (https://www.dialawg.com), I know that my role is best played in continuing to make the product better. Continual improvements and refinements are what make products truly great in my opinion—connecting dots that you can't necessarily see right away.

Filed under  //   marketing   software   start-up journey  

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Coding at Night

215717

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